life.gg
Audio
$400+
Sony
WH-1000XM5
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● What owners love
Noise cancelling and call clarity remain best-in-class years into ownership, still the reference point competitors get measured against.
Early research — not yet from a verified owner
● What owners regret
A recurring design flaw causes the headband stem to snap at the same spot, sometimes as early as 7 months in, and it is not covered under warranty.
Early research — not yet from a verified owner
Out-of-warranty repairs run about $99 each time the stem breaks, an ongoing cost some owners describe as an unplanned yearly fee.
Early research — not yet from a verified owner
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